What we collect and why
When you request a quote, we collect your name, email, property location, service type, timeframe and project description, plus your phone number and budget if you choose to provide them. We use these details to respond, assess your requirements and discuss a possible service. Please avoid sending sensitive information or information about other people.
Lawful basis and storage
We process enquiry information to take steps at your request before entering a contract, and for our legitimate interest in responding to general enquiries. Netlify hosts this website and processes form submissions on our behalf, including spam filtering. Email notifications may be delivered to our Gmail inbox. Netlify and Google may process information outside the UK under their applicable data protection safeguards.
Retention and sharing
We keep enquiry information only as long as needed to respond and manage the enquiry, and for any applicable legal or record-keeping obligations. We do not sell your information or use this form to subscribe you to marketing. Contact us to ask about or request deletion of your enquiry.
Your rights
You may request access, correction, deletion or restriction of your personal information, and object to processing where applicable. Contact prime.renovations.uk@gmail.com. You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Cookies and technical information
This website does not add advertising or analytics cookies. The hosting platform may process technical information such as IP addresses and request logs to operate and protect the site. Essential platform security measures may also apply.
Last updated: 26 October 2026.